Every project begins with a conversation.

I offer an initial consultation of up to one hour, giving us space to discuss your ideas, objectives, and practical requirements. This is an opportunity for you to understand my approach, and for me to gain clarity on the scope, tone, and purpose of the work.

You are welcome to share references, images, or mood boards in advance — these are invaluable during the early research and concept stage.

Consultations can take place online, or in person where possible.

Following our conversation, I will provide an outline proposal with estimated figures based on the information discussed.

This may include variations in approach, materials, or finishes where appropriate. Estimates are intended to give a clear indication of investment and are subject to refinement should the scope of the project evolve.

For projects involving printed or physical work, I can provide options for production through trusted suppliers, or supply final artwork only if you prefer to manage printing independently.

Once you are happy to proceed, a design fee is required to begin work.

This fee covers research, concept development, sketches, and design exploration, and reflects the time and expertise invested at the earliest stages of the project. As this work cannot be returned, the design fee is non-refundable.

For larger projects, design fees may be structured by phase or deliverable, allowing the work to progress in clear, manageable stages.

Once the direction is agreed, a final quote will be issued alongside a written agreement.

To proceed, I will require:

• A signed agreement
• Payment of the design fee
• All relevant content, details, and factual information needed for the project

Please ensure all supplied information is accurate, as changes after production has begun may incur additional costs.

Timelines vary depending on the nature and complexity of the project.

For physical or material-based work, time is required for sourcing, preparation, and production. I will keep you informed throughout this stage, sharing progress updates where appropriate and flagging any potential delays as early as possible.

This phase is where ideas become tangible — whether in the form of artwork, objects, or finished pieces.

Once the work is complete, we will agree on collection or delivery arrangements.

Final payment is due prior to release or dispatch of the work. For shipped items, I strongly recommend insured delivery to ensure peace of mind.

Bespoke work benefits from time and considered decision-making.

If you are working towards a specific date — whether for an event, launch, or personal milestone — it is always advisable to begin the process early. This allows space for research, refinement, and craftsmanship, and avoids the need for unnecessary rush fees.