All artwork, designs, and products created by The Dandelion Art remain the intellectual property of the artist.

Commissions are provided for personal or non-commercial use only, unless commercial use or reproduction rights are explicitly agreed in writing before work begins. Permission for commercial use is granted solely at the discretion of The Dandelion Art and may be subject to additional fees.

Failure to declare commercial use may result in legal action.
All rights reserved.

The artist retains the right to photograph and document completed work for portfolio, website, and promotional purposes unless otherwise agreed in writing.

All prices are quoted based on the agreed scope of work.

Should the scope, quantities, materials, or timeline change, pricing may be adjusted accordingly. Any changes will be discussed and approved before proceeding.

Where deadlines are brought forward, this is subject to availability and may incur a rush fee (see below).

All bespoke projects incur a non-refundable design fee, payable before work begins.

The design fee covers research, concept development, sketches, and design exploration. As this work represents time, expertise, and original creative labour, it cannot be refunded.

Unless otherwise stated, the design fee includes:

• Up to two initial concept drafts or sketch directions
• Reasonable refinements to reach an agreed design

Once a design is approved, remaining balances must be paid before production or final artwork is released.

Each product or deliverable carries its own design fee, allowing projects to be phased or spread over time if preferred.

Work will not commence, proceed to production, or be released until cleared payments have been received.

Final payment is required before delivery, dispatch, or handover of completed work.

Due to the bespoke nature of the work, refunds cannot be guaranteed.

• Full refund
  Available only if cancellation occurs before the design fee is paid and before any work has begun.
• Partial refund
  Available if cancellation occurs after work has begun but before completion. You will be responsible for all design work completed, materials purchased, and time incurred up to the point of cancellation.
• No refund
  Once work is completed, files have been supplied, or production has begun, full payment remains due.

Cancellation requests should be sent to cancellation@thedandelion.art as soon as possible.

Projects with deadlines of 10 weeks or fewer are subject to a rush fee of 40% of the total project cost, subject to availability.

Rush fees reflect additional scheduling, prioritisation, and extended working time.

Clients are responsible for supplying accurate and complete information.

Please carefully review all proofs for spelling, wording, layout, addresses, names, dates, and links. Once final approval is given, any corrections or reprints will be chargeable.

The Dandelion Art cannot be held responsible for errors approved in final proofs.

Quantities are agreed during the proposal stage and form part of the pricing structure.

While increases may be possible, they will incur additional costs. Some products may be subject to minimum quantities, which will be clearly stated in the quote.

Shipping and delivery costs are covered by the client and agreed in advance.

The Dandelion Art is not responsible for damage, delays, or loss incurred during transit. Tracked and insured delivery is strongly recommended.

For international clients:

• Import duties, taxes, and customs fees may apply and are the responsibility of the recipient.
• EU clients may be subject to additional charges due to post-Brexit regulations and will be contacted directly by the courier where applicable.

All timelines are estimates and may be affected by factors beyond the artist’s control, including supplier delays, shipping disruptions, or unforeseen circumstances.

The Dandelion Art will always communicate delays as early as possible and work to minimise impact.

As a small business, The Dandelion Art is mindful of environmental impact.

Where appropriate, recycled or reused packaging materials may be used for shipping. This does not compromise the safety or quality of your order and reflects a commitment to responsible practice.

If your commission requires gift-ready or premium packaging, please let me know — this can be arranged.